OVERVIEW
Brands today need to quickly adapt to the changing customer preferences and connect with them through multiple online and offline channels. Continuously engage with your customers at various touchpoints with Capillary’s robust Marketing Cloud product suite.
DESCRIPTION
Our Key Products & Features
- Create relevant and personalized omni-channel marketing campaigns through customer segmentation
- Track campaign performance with real-time reporting and ROI mapping
- Manage multiple campaigns – outbound, bounce back, referral and in-store
- Establish unique timelines for every customer segment
- Convert visitors to customers through remarketing frameworks
- Execute automatically triggered campaigns for specific customer behavior
- Reduce spam and increase reputation scores by sending the right message to the right customer
- Target over 80 million+ customers by leveraging Capillary’s partner network
- Gain access to high net worth customers
- Witness high redemption rates and improve your ROI
- Manage all CRM and social media activities from one tool
- Enrich customer data and obtain accurate as well as complete customer profiles
- Collect feedback and obtain referrals through customizable apps
- Generate instant vouchers for first-time visitors and repeat customers
- Analyze customer preferences and basket size to send customized m-vouchers
