OVERVIEW
Fastermind™ is a software suite that brings artificial intelligence for digital telcos. It recommends, predicts and automates real-time decisions (RTD) for next best actions, enabling customer engagement automation. Fastermind™ is geared to dig deep into the telco domain data and processes to extract value from the data that only digital service providers own. Discover patterns and give recommendations to engage with your customer with the right message at the right time.
DESCRIPTION
Key benefits
AI dedicated for the telco
Telco data is unique. That is why Fastermind™ has AI that understands the domain specific data, processes and systems like no other. Fastermind’s use cases are optimized for the telco sector and it automatically triggers the action to deliver the communication.
Engage in the moment
Engage your customer with attractive promotions or messages at the peak moment of interest. Offer only what is relevant, when it is relevant. Fastermind™ combines the dynamically changing contextual criteria (such as location) and the more static information (such as customer profile) for each engagement.
Mobile optimized
The best way to serve a customer in the right moment is through mobile: it’s always on. Fastermind is optimized for mobile channels.
Data-driven decisions
Use data to generate insights for fact-based and data-driven decision-making. Fastermind™ visualizes data in real-time to serve business stakeholders instantaneously. Find specific event records from big data to discover threats and opportunities.
Identify patterns
Discover insightful patterns from data that are easily hidden from the human eye. Fastermind™ finds unexpected relationships from network and customer data. Stay a step ahead of the curve and anticipate your customer’s next move or find problems from the telco data before the problems escalate or become a crisis.
Super simple UI
Creating RTD logics for customer enagements is super simple. Onboard marketers and product managers quickly.
Office Location : Noida
Source : http://www.comptel.com
