Customer Engagement Software

OVERVIEW

Verint solutions can help you know, empower, and connect with customers and employees. We take a holistic approach to customer engagement, supporting an enterprise-wide strategy.

DESCRIPTION

The availability of more and more communication channels and the rise of customer expectations introduce a wave of new opportunities and challenges for today’s organizations. Is yours prepared to deliver effortless, seamless, and personalized experiences across all channels? And are your employees empowered with the tools, support, and flexibility they need to deliver consistently great service?

Verint can help.  We offer a robust portfolio of Customer Engagement solutions that makes it easy to share intelligence real-time across your enterprise—and easy to deploy either as suites or combinations of applications for easy grouping and/or flexible arrangement.

Our software and services are designed to help you effectively engage customers—and employees—while offering valuable insight for delivering better service, building stronger relationships and loyalty,  improving products, processes, and performance, and driving better, more efficient outcomes—while maximizing revenue, mitigating risk and fraud, and helping ensure compliance with regulations.

We offer a portfolio of best-of-breed solutions for Voice of the Customer, Workforce Optimization, Employee Engagement, Engagement Channels, and Security, Fraud and Compliance.

Our solutions are built around a vision of holistic, enterprise-wide intelligence and designed to offer maximum flexibility. That’s why you can license them as a whole portfolio or by individual product, and deploy them in the cloud, on-premises, or in a hybrid model to support your business requirements.  You can start anywhere and take the fastest path to achieving a return on investment. And we’re here to help with deep domain expertise across the entire spectrum of customer engagement.

Office Location : USA

Source : http://www.verint.com

                     

Website

http://www.verint.com

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