OVERVIEW

This is a service that let the user click a bottom and speak immediately with the customer. It can either be delivered over VoIP or customer that request an immediate call back. The important of this is that it’s allow the companies to monitor the online visitors form a websites. It is very efficient and simple method to connect in two phones.

DESCRIPTION

Key Feature

  1. Call Details recording generation
  2. Ability to upload rate cards from text files, excel and csv
  3. N-level failover for trunks
  4. Call Rating
  5. Manage  Profile
  6. Browse rates
  7. Us click to call to connect two phones
  8. Top up prepaid account
  9. Various reports such as CDR, payments, etc.
  10. Manage the customers
  11. Manage providers
  12. Manage the trunk groups
  13. Manage the rate cards
  14. Manage rates

Key Advantages

  1. Increase the revenue of the company
  2. Efficiently manage trunks, providers, customers and rate cards
  3. No need to  download and install any software on customers computer
  4. Prevent frauds by using the prepaid billing system
                     

Website

https://www.dcnetindia.com