OVERVIEW
Idea Field Automation (FFA) is a mobile CRM Tool that helps to speed up and streamline all phases of business from prospecting, lead management, sales tracking, stock, services and order management.
DESCRIPTION
Key Advantages to Enterprises
- Pay as use model
- Work while on the move
- Field staff empowement
- Incresed efficiency & productivity
- Faster customer Response
- Improved decision making
Key Features
- Solution offered on cloud based architecture, thereby reducing any CAPEX investments.
- Solution Available on both GPRS and USSD channels.
- SMS and email alert management module
- Integration with Enterprise CRM/ERP through API’s.
- Web based reporting module.
Typical Use Cases
- Sales order management
- Collection agencies
- Customer servicing
- Senior management , CXO etc
