Experience Database™ | customer Data Management

OVERVIEW

The Sitecore Experience Database (xDB) is a big data marketing repository built on MongoDB that collects and connects all customer interaction data into a single, comprehensive view of each individual customer’s experience with your brand. A key feature of our Sitecore® Experience Platform™, it makes customer data available to marketers in real time so they can deliver automated experiences across all channels. 

DESCRIPTION

xDB benefits
The Sitecore Experience Database (xDB) is a big data marketing repository built on MongoDB that collects and connects all customer interaction data into a single, comprehensive view of each individual customer’s experience with your brand. A key feature of our Sitecore® Experience Platform™, it makes customer data available to marketers in real time so they can deliver automated experiences across all channels.

xDB delivers a robust dataset for each customer that reveals that person’s experience, their interactions, who they are, and what they need.

  • Accessible in real time and at massive scale, customer data can be used to tailor subsequent brand interactions and experience.
  • Collects and incorporates data from other platforms like ERP, CRM, customer service, and non-Sitecore websites.
  • Delivers insight into the customer’s context—what they interacted with yesterday, last week, or in the last minute.
  • Cloud-friendly, with huge storage capacity.

Source : http://www.sitecore.net

                     

Website

http://www.sitecore.net

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