SERVICE DESK TOOL

OVERVIEW

Celerity’s Open Source Centre of Excellence (COE) has developed highly customizable IT Management tools. Based on open source technology, these tools help in the automation of IT service management workflow. 

DESCRIPTION

Celerity Service Desk is a comprehensive platform to manage end user computing environment. Service desk tools provide a complete workflow for IT incident, configuration and change management. Celerity Service Desk provides:

  1. Self Service Portal
  2. Knowledge Base
  3. Service Level Agreements
  4. IT Asset & Inventory Management
  5. Vendor Management
  6. Multi-Site Support
  7. Custom Request Form Scheduler
  8. MIS Reports

Office Location : Noida

Source : http://www.celerity.in

                     

Website

http://www.celerity.in

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