OVERVIEW
Proprofs Helpdesk is widely used and trusted help desk software. Our solution is backed by world class support.
DESCRIPTION
Introduction to ProProfs Help Desk
ProProfs Help Desk is cloud based award-winning help desk and customer service software. Our Service Desk Software easily manages all customer facing inboxes sales@, support@, help@, billing@, contact@ so that you never miss a customer request. This customer service software helps you Create a self-service help center that delights your customers by answering their questions instantly 24/7. A good knowledge base can reduce tickets by up to 80%, keeping support costs down
Key features of our Help Desk Software
- Track Tickets
- Prioritize Tickets
- Solve Tickets
- Share Knowledge
- Instant Support
- Train Agents & Customers
- Simple & Easy
- Anytime, Anywhere Access
- Scalable
