With a range of excellent features designed to help you create manage and deliver all your business correspondence EngageOne™ Interactive is the perfect communication management software solution.
Easy to use deploy and integrate
Our communication management software features a scalable architecture that makes creating and managing interactive content extraordinarily easy simple to deploy and a breeze to integrate.
EngageOne™ Interactive consists of four components:
- EngageOne Template Designer – defines document templates optional content objects interactive data prompts and content protection.
- EngageOne Interactive Correspondent – provides you with a web-based interface where you can create and modify personalised documents and distribute to various delivery channels.
- EngageOne Administrator – manages template organisation and workflows delivery channels (including batch jobs) and general system administration.
- EngageOne Server – provides a full complement of web services to access the features from a front-end business system.
Simple interactive communications creation
Our EngageOne™ Interactive communication management software features a web-based WYSIWYG (What You See Is What You Get) document editor so you can create communications in the context of the document itself.
You’ll be prompted to complete relevant information which will be instantly populated so you don’t need to go to other locations. Thanks to our software’s interactive editor you’ll also be able to see the document exactly as it will be printed so you can make sure that it’s high-quality.
Built-in workflow and collaboration
With our communication management software you can streamline document creation using built-in template management workflow and approval mechanisms customer delivery preference and interactive collaboration.
You’ll also receive important metrics and analytics to monitor and track template usage throughout your organisation.
Standardised branding and compliance capabilities
EngageOne™ Interactive’s pre-defined templates include branding elements such as fonts colours logos and layouts enabling you to maintain your company’s corporate identity.
Our communication management software further enforces consistent branding by storing templates in a centralised shared repository.
Multichannel delivery and batch processing
Choose EngageOne™ Interactive and you can deliver communications in real-time through your customer’s preferred channel – e-mail SMS fax or print. Documents can also be queued up for batch processing reducing your printing production costs and enabling you to take advantage of bulk postal savings.
Web services for easy integration and scalable infrastructure
Our communication management software is web-based allowing for tight integration into your existing front-end business systems such as CRM Claims BPM or other application services.
Its J2EE architecture provides you with commercial grade scalability and superb performance thanks to its ability to support thousands of concurrent users and requests.
