OVERVIEW
It’s time to crush data barriers, connect hard-to-access information and share it across your entire business. Finally, a fully integrated 360-degree view is within your grasp. Accurate, enriched and accessible, Pitney Bowes delivers the singular Single Customer View you need.
DESCRIPTION
Enhance your insight at every step
With greater accuracy, agility and context, a true single view results in more profitable business outcomes.
- Identify new targeted sales opportunities.
- Discover faster answers.
- Make smarter, more effective decisions.
- Reduce online customer-service costs.
- Spot risk and mitigate losses.
Add precision to customer engagement.
- Enable your teams to create more relevant, personalised and interactive experiences.
- Provide more efficient, satisfying call-centre interactions.
- Automate self-service on a one-to-one basis.
- Customise interactions based on the time, place and context of each engagement
Run a comprehensive set of capabilities on a single platform.
- Cleanse, standardise and validate data.
- Link information to deliver new relationship insights.
- Make connections across any data source, whether inside or outside your organisation.
- Enhance traditional data with vital contextual information, including location, demographics and more.
- Predictive analytics for more powerful insight.
- Manage exceptions to standardise data governance across lines of business.
- Visualise relationships with maps and graph databases.
- Integrate insights into existing workflows and process.
Source : http://www.pitneybowes.com
