OVERVIEW
Our software can be used in any customer support center where complaint logged every day. R plus Complaint management software will make sure that you will not miss any complaint raised by customer.
DESCRIPTION
Our software can be used in any customer support center where complaint logged every day. R plus Complaint management software will make sure that you will not miss any complaint raised by customer. Once the complaint is logged customer will receive acknowledgment via SMS and email, client can track his complaint status online using his use id and password.
Every customer will be given a different user id and password auto generated by the software to manage their complaint and services, there is a two way communication between the customer and the support team for every complaint. This will create history of each complaint and it can be used for your future reference. Your business and your customer will be updated by the latest technology which will increase your business as well as your customer business.
Office Location – Delhi
Source : http://www.rpluscrm.com