OVERVIEW
Plusoft Omni CRM helps you manage and centralize the entire relationship with your customer on a single platform, with the best of Customer Experience.
DESCRIPTION
Introduction to Plusoft OMNI CRM
Plussoft Omni CRM provides Multichannel experience with the widest coverage of synchronous and asynchronous channels in a single module. The technology is scalable and performs the orchestration of multichannel flows and business areas, enabled for integration with legacy systems.
Key Features of Plusoft OMNI CRM
- Single Stream
- Centralize Data
- Automate Requests
- Active Listening
- Manage Flows
- Virtual Assistant
- Complete History
- Omni Social
- Monitor External Mentions
- 100% Compliant
