OVERVIEW
MetricStream offers organizations a robust and quality management software solution that provides a holistic view of all quality programs, facilitating better decision-making. Organizations can leverage the comprehensive solution to streamline internal quality processes as well as quality processes involving suppliers, products and customers. Embedded best practices ensure compliance with various standards such as ISO 9000 and ISO 22000, as well as various quality regulations.
DESCRIPTION
Key Features
- A central repository for storage and management of vital quality documents and data
- Enhanced capabilities for CAPA, enabling systematic investigation, root cause analysis and resolution of quality issues
- Better collaboration among cross-functional departments for comparable reviews and quick resolution of issues
- Sound training programs on the latest quality trends, regulations, policies and processes, facilitated by easy scheduling of classes, systematic reviewing of course materials, and proficient management of feedback
- Generation of comprehensive and automated quality reports in industry standard formats and files
- Integration of business processes with regulatory processes for better compliance
- Strong capabilities and tools such as quality score cards, to efficiently plan, schedule, implement and review quality audits
- Effective risk management tools such as risk heat maps and risk calculators to facilitate quality risk assessments and analyses, and gain a 360 degree view of quality risks
- Real-time quality statistics, analytics, and up-to-date information provided through graphical executive dashboards with drill-down capabilities
