Live Chat

We make a beautiful and simple tool for real-time customer service and online sales. LiveChat web-based, desktop and mobile apps will always keep you in touch with your website visitors. Build trusting relationships with your online visitors. Identify, reach and engage with best prospects on your website and get in touch with them instantly.

Chat tools

• Message sneak-peek
• Canned responses
• Visitor information
• Chat tags
• File sharing
• Timeline
• Chat archives
• Delivery status
• Notifications
• Transfer
• Chat transcripts
• Visitor banning

Customization

• Chat window themes
• Company logo
• Messages and labels
• Language
• CSS customization
• Social media buttons
• Agent profiles
• Engagement graphics
• White label live chat

Engaging customers

• Automatic greetings
• Personal greetings
• Eye-catchers
• Ticket form
• Chat on Facebook
• Embedded and pop-up chat window
• Smart or manual chat routing
• Chat buttons
• Chat on multiple websites
• Chat via a direct link

Reports & analytics

• Basic statistics
• Chat reports
• Ticket reports
• Filters
• Daily summary
• Reports via API
• Dashboard

Office Location : Boston

Source : https://www.facebook.com