OVERVIEW
Kustomer helps you deliver exceptional customer service via phone, email, chat, text, social and messaging. Kustomer enables fast, personalized, and efficient customer and agent experiences using complete customer visibility, seamless omnichannel conversations, intelligent automation and easy, no-code customization to adapt to change. Key Features of Kustomer Searches & Views Context Cards Shortcuts Voice & Personalized […]
DESCRIPTION
Kustomer helps you deliver exceptional customer service via phone, email, chat, text, social and messaging. Kustomer enables fast, personalized, and efficient customer and agent experiences using complete customer visibility, seamless omnichannel conversations, intelligent automation and easy, no-code customization to adapt to change.
Key Features of Kustomer
- Searches & Views
- Context Cards
- Shortcuts
- Voice & Personalized IVR
- Native Satisfaction
- Sentiment
- Collaboration
- Kustomer Chat
- Enhanced CRM Controls
- Knowledge Base
- Team Pulse
- Reporting & Analytics
