OVERVIEW
Our claims management solution is based on a proven integration platform, B2B, BPM, Business Activity Monitoring and SOA Governance. Using this portfolio, you can make informed decisions by accessing more complete claimant information. You also can increase the efficiency and accuracy of claims processing and enhance customer service.
DESCRIPTION
Count on our solution to help you:
- Reduce claims leakage—avoidable costs due to inefficiencies and fraud
- Enable customer self-service from First Notice of Loss (FNOL) to information provision and status inquiry
- Retain valuable independent agents with better tools and tighter integration with intermediaries
- Improve customer retention with faster service
- Easily integrate systems for rating, underwriting and policy management with agency management systems
- Automate system-based steps and orchestrate human-based steps
- Gain real-time visibility of your entire claims process function at the system, operational and overall business levels
Source : http://www.softwareag.com
