OVERVIEW
A CRM software that helps your marketing, sales, and service teams. BSI will give you a 360° view of your customers – at any time, from any department.
DESCRIPTION
Introduction to BSI CRM
BSI CRM offers you a 360° view of your clients – at all times, in every department, at every touchpoint. It convinces with its modular structure, high configurability and open technology. BSI’s flexibility is praised by experts, customers and CRM awards. But the best compliment are the satisfied users.
Key Features of BSI CRM
- Central contact data collection from customers
- 360° view of customers, overview of all interactions
- Complete customer history
- Location-independent access to customer data from all devices
- Automated, guided processes for marketing , sales and service
- Lead management support
- Recognition of sales opportunities through targeted data analysis and cross/upselling opportunities
- Analysis of customer needs for sales and marketing purposes
- Clear presentation of central key figures for sales control and CRM