OVERVIEW
Ameyo Engage is a Cloud-based Call Center Software that allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employees, which results in Better Customer Experience, increased Sales & Collections, and ultimately acquire loyal Customers & create happy Employees.
DESCRIPTION
Key Features
- Engage with your customers across multiple channels with Easy-to-Manage Self Service, Intelligent Routing and Campaign management tools
- Gain business agility through Ameyo Engage Scripter – a Flexi Unified Agent Desktop allowing changes on the fly
- Monitor and Optimize your campaign and agent performance with an advanced analytics and comprehensive reporting capabilities
- Effectively monitor and score the performance of your agents with advanced gamification tools
