OVERVIEW
easiware is leading customer service management platform. It allows all customer service teams to manage and personalize their customer relationship.
DESCRIPTION
Introduction to easiware
easiware Software solutions helps you Become a love brand. Personalise your Customer Relations. An all-in-one platform with expert support to engage your customers and simplify your Customer Services and Marketing teams’ daily work load.
Key Features of easiware
- Multi-channel platform
- Data collection
- Customer knowledge in one place
- Personalised contextualised enquiry management
- Adapted to suit your business needs
- Collaborative platform
- Automated tasks
- Customer satisfaction analysis
- Understanding customer expectations
- Anticipating customer behaviour
- New opportunities for growth
