OVERVIEW
BPM Online CRM is the most agile CRM platform for for mid size and large organizations. It will accelerate your sales, marketing and operation.
DESCRIPTION
Introduction to BPM Online CRM
BPM online CRM is complete full-fledged applications to quicken advertising, deals and administration that can be deployed as an independent items, or as a package on a solitary CRM platform.
Features of BPM Online CRM
360 Degree Customer view
Bpm’online gives its clients a capacity to have a 360° view over their clients, leads and openings, which basically gives an extraordinary client experience.
Business Process Management
Bpm’online’s ground-breaking BPM platform empowers to computerize any inner business processes paying little mind to their intricacy.
Collaboration tool
Experience broad interaction tool with bpm’online that empowers to oversee interaction with the customers and between the colleagues. Specialists can without much of a stretch deal with their schedule, arranging the work, errands, and gatherings and making individual or group tasks connecting them to reports, contacts, opportunities or customers.
Lead management
Proficient lead administration tools permit to effectively catch and track leads, qualify them based on their status to deals and assign to appropriate specialist or group.
Opportunity Management
Bpm’online CRM tool empowers to oversee opportunities and track the historical backdrop of their communications, tracking them up each phase of the pipeline.
Document Flow Automation
Bpm’online tool permits to fundamentally improve working with reports. The framework empowers to set the connection between the records, tailor them to the requests, leads, openings, and customers. Proficient formats enable bpm’online clients to rapidly make the required reports with an outwardly alluring structure populating them with the system data.
Mobile CRM
The tool enables users to access data on any device on the move. Mobile CRM tool allows users of marketing, sales and service department to easily access data on portable device.
Analytics
Bpm’online CRM is engaged with the most current analytics tools that permit to stay informed concerning the business execution inside the required day and age and distinguish the bottlenecks in the system.
Case Mnagement
Collect all cases from your clients and accomplices in a single area. Oversee different sorts of cases, track their statuses, include data about case goals, and store client criticism data.