OVERVIEW
We have workforce of 300+ employees, spanning across Mumbai, Pune, Gujarat, Bangalore & Dubai serving clients in different verticals like BFSI, Manufacturing, Automobile, Retail, Healthcare, Pharmaceutical, Media & Entertainment, Government & PSU’s, Real estate & Infrastructure, Logistics etc.
DESCRIPTION
Our Services
- Lauren provides application support services with flexible organization structure to meet clients’ IT needs, with multi-level communication for faster turn around time and issue resolution.
- Application support with best market prices.
- Cost reduction through the effective use of delivery modules, i.e. on-site, off-site and hybrid.
- Effective support across the customers through SPOC.
- 24/7 support availability.
- Proactive maintenance activities and heath checks to ensure smooth application functionality.
- Excellent support to reduce resolution time and application downtime.
- Minimum business impact through effective communication and planning of system.
- Monthly review meets.
- Backend team available on a need basis to troubleshoot and resolve complex issues.
- Availability of backup resources.
